Privacy Policy
Effective Date: August 16 2025
Last Updated: August 16 2025
At Genesis Apparel, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and share your information when you visit or purchase from our website www.genesis-apparel.com (“Site”), and what rights you have under applicable laws, including the EU General Data Protection Regulation (GDPR).
By using our Site, you agree to the terms of this Privacy Policy.
1. Information we
collect
We collect the following types of information:
A. Information you provide directly:
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Name, shipping/billing address, email address, phone number.
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Payment details (processed securely through our payment providers).
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Account login details, if you choose to create an account.
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Any messages, product reviews, or feedback you submit.
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B. Information collected automatically:
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IP address, browser type, device type, operating system.
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Pages visited, time spent on our Site, and click data.
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Cookies and similar tracking technologies (see Section 7).
2. How we collect
information
We collect personal information when you:
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Make a purchase on our Site.
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Sign up for our newsletter or marketing emails.
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Contact us via email, form, or social media.
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Create an account on our Site.
3. Why we collect
your information
We use your personal information to:
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Process and deliver your orders.
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Provide customer support and handle returns.
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Send you order updates and service-related messages.
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Send marketing communications (if you have opted in).
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Improve our Site, products, and customer experience.
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Comply with legal obligations.
4. How we store and
protect your data
Your data is stored securely on servers protected by firewalls and access controls.
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Payment information is processed by third-party PCI-DSS-compliant payment gateways (e.g., PayPal, Ideal) and never stored on our servers.
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We implement encryption and security measures to protect your data from unauthorized access.
5. Sharing your
information
We only share your data when necessary:
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Service providers: such as payment processors, shipping carriers, and IT hosting services.
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Legal compliance: if required by law or to protect our legal rights.
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Analytics & marketing: trusted third parties like Google Analytics (see cookies section).
We do not sell your personal information.
6. How we
communicate with
you
We may contact you to:
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Confirm orders and provide delivery updates.
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Resolve issues with your order or account.
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Send promotional messages.
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Share important policy or service updates.
You can opt out of marketing emails at any time by clicking the “unsubscribe” link in any of our emails.
7. Cookies and
tracking tools
We use cookies and similar technologies to:
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Enable the Site to function properly.
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Remember your preferences.
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Analyze Site traffic and usage.
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Support marketing campaigns.
You can manage or disable cookies in your browser settings, but some features of our Site may not function properly without them.
8. Your Rights
(GDPR)
As an EU-based company, we comply with GDPR, which gives you the right to:
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Access the personal data we hold about you.
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Request correction or deletion of your data.
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Restrict or object to our processing of your data.
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Withdraw consent for marketing communications.
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Request data portability.
To exercise your rights, email info@genesis-apparel.com
9. Data Retention
We retain your personal information for as long as necessary to:
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Fulfill your orders and provide customer service.
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Meet legal, tax, and accounting obligations.
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Resolve disputes and enforce our agreements.
10. Withdrawing
your consent
If you no longer want us to process your data, please email info@genesis-apparel.com or write to:
Genesis Apparel, Iepenlaan 29, 9103RJ, Dokkum
11. Policy Updates
We may update this Privacy Policy from time to time. Changes take effect immediately upon posting on our Site. Material changes will be highlighted so you know what’s new.
12. Contact
If you have questions about this Privacy Policy or your data, contact us:
info@genesis-apparel.com