RETURN POLICY
1. Acceptance of
terms
By placing an order via genesis-apparel.com, you agree to these terms. Please read them carefully.
2. Definitions
“We/Us/Our” refers to Genesis Apparel.
“You/Customer” refers to the buyer.
“Products” are items offered on the website.
3. Ordering &
Processing
All orders are subject to product availability.
Once paid, orders are processed and sent to production; cancellations may not be possible afterward.
To request changes, contact us immediately; note that production is usually triggered within hours.
4. Pricing &
Payments
All prices include VAT, where applicable.
We accept payment via the methods shown at checkout.
Incorrect currency or sudden payment failures must be addressed before dispatch.
5. Intellectual
Property
All Designs, logos, and content are owned exclusively by Genesis Apparel.
Unauthorized reproduction, copying, or use is prohibited.
6. Product Use &
Safety
Products are garments and should be handled with care and per care instructions.
Genesis Apparel is not liable for misuse or modifications of garments after delivery.
7. Returns &
Refunds
Governed by our Return Policy.
Promoted products follow the conditions stated during the sale.
8. Shipping &
Delivery
Governed by our Shipping Policy.
Promoted products follow the conditions stated during the sale.
9. Limitation of
Liability
Our liability is limited to the purchase price of the product.
Under no circumstances shall Genesis Apparel be liable for indirect, incidental, or consequential damages.
10. Privacy & Data
Protection
We collect customer data for order processing only.
Your data will not be shared or sold to third parties. See our Privacy Policy for more.
11. Amendments
Genesis Apparel reserves the right to alter prices and terms at any time.
Customers placing orders will be bound by the terms at the time of their order.
12. Governing Law
These terms are governed by the laws of the Netherlands.
Any disputes will be adjudicated in Dutch courts.
13. Contact
Information
For any questions regarding these terms or our policies:
Email: info@genesis-apparel.com