Privacybeleid

Privacy Policy

Genesis Apparel

Effective Date: August 16, 2025
Last Updated: February 3, 2026

Genesis Apparel (“we”, “us”, “our”) values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and share your personal information when you visit or make a purchase from www.genesis-apparel.com (the “Site”), and what rights you have under applicable laws, including the EU General Data Protection Regulation (GDPR).

By using our Site or Services, you agree to the terms of this Privacy Policy.

1. Who We Are

Genesis Apparel operates this website and is the data controller for your personal information.

Contact details:
Genesis Apparel
Iepenlaan 29
9103 RJ Dokkum
The Netherlands
Email: info@genesis-apparel.com

2. Personal Information We Collect

A. Information You Provide Directly

Name
Shipping and billing address
Email address
Phone number
Payment information (processed securely by third-party payment providers)
Account login details (if you create an account)
Messages, reviews, feedback, or customer service communications

B. Information Collected Automatically

IP address
Browser type and device information
Operating system
Pages visited, interactions, and time spent on the Site
Cookies and similar tracking technologies

3. How We Collect Your Information

We collect personal information when you:

Place an order
Create an account
Sign up for marketing communications
Contact us via email, forms, or social media
Browse or interact with our Site

4. Why We Use Your Information

We process personal data for the following purposes:

Order processing & fulfillment (payments, shipping, returns)
Customer support and account management
Service communications (order confirmations, updates)
Marketing communications, where you have given consent
Website improvement & analytics
Fraud prevention and security
Compliance with legal obligations

Our legal bases include contract performance, legal obligation, legitimate interest, and consent where required.

5. How We Store and Protect Your Data

Your data is stored on secure servers with access controls and encryption.
Payment data is processed by PCI-DSS-compliant payment providers and is never stored on our own servers.
While we take reasonable security measures, no system is 100% secure.

6. Sharing Your Information

We only share your personal data when necessary, including with:

Shopify, which hosts our store and processes data to provide the Services
Payment providers (e.g. iDEAL, PayPal)
Shipping and fulfillment partners
Analytics and marketing tools (e.g. Google Analytics)
Authorities, where required by law

We do not sell your personal information.

7. Shopify & International Data Transfers

Our store is hosted on Shopify, which may process and store personal data outside the European Economic Area (EEA).

When data is transferred internationally, Shopify relies on approved legal safeguards, such as:

Standard Contractual Clauses (SCCs)
Adequacy decisions where applicable

You can read more about Shopify’s privacy practices at:
https://privacy.shopify.com

8. Cookies & Tracking Technologies

We use cookies and similar technologies to:

Ensure Site functionality
Remember preferences
Analyze traffic and usage
Support marketing campaigns

You can manage or disable cookies via your browser settings. Disabling cookies may affect Site functionality.

9. Marketing Communications

You may receive marketing emails only if you have opted in.
You can unsubscribe at any time using the link in our emails.

Even if you opt out of marketing, we may still send non-promotional messages related to orders or account activity.

10. Data Retention

We retain personal data only as long as necessary to:

Fulfill orders and provide customer service
Meet legal, tax, and accounting obligations
Resolve disputes and enforce agreements

11. Your Rights Under GDPR

If you are located in the EU or EEA, you have the right to:

Access your personal data
Correct inaccurate data
Request deletion of your data
Restrict or object to processing
Withdraw consent at any time
Request data portability

To exercise your rights, contact: info@genesis-apparel.com

We may need to verify your identity before processing requests.

12. Children’s Privacy

Our Services are not intended for children under 16 years of age. We do not knowingly collect personal data from children.

13. Third-Party Websites

Our Site may contain links to third-party websites. We are not responsible for their privacy practices or content. Please review their policies separately.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.
The latest version will always be available on our Site, with the “Last Updated” date revised accordingly.