1. Processing Time

• Orders are processed within 1-2 business days after payment is confirmed.

2. Shipping Rates

• Netherlands (standard): FREE
  
• EU (standard): Calculated at checkout
  

Costs are collected at checkout and are final.

3. Delivery Timeline

• Orders are typically processed within 1–2 business days after payment verification.
  
• Most orders are delivered within 1-5 business days after processing, depending on your location.
  
• Please note that delivery times may vary due to circumstances beyond our control, including but not limited to customs delays, carrier disruptions, or severe weather conditions.
  

4. Tracking

• You’ll receive a confirmation email with tracking details once your order ships.

5. Delivery Accuracy

• Please double-check your delivery address – mistakes can cause delays.
  
• Genesis Apparel is not responsible for loss, theft, or damage during transit.
  
• Contact us immediately if such issues arise; we will help coordinate with the carrier.